Frequently Asked Questions
What is a Monogram?
Monograms are the three letters that are your initials. There isn't a right or wrong way to monogram the order of the initials. The most common examples are shown below.
The most common for a single lady is “first”, “last”, “middle”:
Ann Marie Brown -- ABM
The most common for a man is straight order: Paul Michel Smith – PMS.
For diamond or round monograms, “first”, “last”, “middle” is very acceptable.
Combined for couples example: Phillip and Stacey Johanson – PJS
How is my order shipped?
In order to keep shipping costs low, I prefer to use Priority Mail with delivery confirmation. If you need an order shipped very quickly, I will gladly ship via UPS or FedEx. Just specify your preference when you place your order.
When will I get my order?
Depending upon the personalization, I try to complete orders and mail within 5 business days. Post Office shipping time varies from 2-6 days depending upon your location.
Rush orders are on a case by case basis. Typically there is a 20% additional charge of the sales price for a rush item. Holidays are peak times! – please call or email with your request and I will let you know immediately if I can accommodate.
If an item is defective or misspelled (my mistake), I will exchange the unworn/unused item at no charge.